My Windows 8 Surface machines uses BitLocker by default. That is great if you lose your device then others can’t get your data; however, it is not so good when you have a technical issue. Well guess what happened to my Surface today? Yep, I had an issue. I was told “You’re locked out!” It went on to tell me to “Enter the recovery key to get going again” Here is a photo of the message:
Unfortunately I didn’t have the recovery key to my Windows RT Surface machine. I did remember that the key is stored somewhere on my Microsoft account that I use to login to the machine. Great!!! Finding the key however was much more difficult that it should have been. I looked all around the settings and profile on my account. If there is a way to find it from the menus, I still haven’t found it.
So I went and googled the Internet via the Bing search engine. Yep, it’s true you should try it and see if you like it. Just Bing it! I did and I found the answers I was looking for on Bing! <end of commercial>
The article I found gave me the direct link to get the key from my SkyDrive. Here is the link to get your recovery key: BitLocker Recovery Keys. I still haven’t found a link in the settings to find this information. If you know where it is please leave it in a comment.
After entering my recovery key I saw this screen!!!! Hurray!!!
Here is the article I found from Microsoft that gives the link:
( http://go.microsoft.com/fwlink/?LinkId=237614 )
Here is the Direct Link: